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Codenames: Find the original reviews by number.

RD-1 — Reddit reviews

G2-1 — G2 reviews

TP-1 — Trustpilot review.

GA-1 — GetApp review.

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Pricing & Cost Concerns

• Significantly more expensive than comparable alternatives (Sec 2, Sec 3.1 [many RDs], G2-5, G2-16, G2-18, G2-23, G2-33, G2-34, G2-36, G2-37, G2-44, G2-46, G2-49, G2-55, G2-56, G2-59, G2-64, G2-70, G2-75, G2-78, G2-81, G2-94, TP-4, TP-5, TP-6, TP-16, TP-17, TP-23, TP-35, TP-36, TP-51, TP-66, TP-75, TP-92, TP-93, GA-1, GA-11, GA-12, GA-15, GA-19, GA-21, GA-23, GA-25, GA-27, GA-46, GA-49, GA-60, GA-70, GA-76, GA-78, GA-79, GA-80, GA-87, GA-96, GA-100).
• Substantial price increases reported upon contract renewal (Sec 3.1 [RD-12, RD-22], TP-28, TP-35).
• A non-profit organization reported a doubling of their annual cost for the same number of envelopes at renewal (Sec 3.1 [RD-22]).
• Users report being compelled to upgrade to significantly more expensive plans based on usage volume (Sec 3.1 [RD-12, RD-22]).
• Restrictive per-envelope limits on many subscription plans cause frustration (Sec 3.1 [RD-7, RD-20, RD-25, RD-29], Comparative Table, G2-43, G2-46, TP-5, TP-6, TP-17, TP-90).
• A limit of 100 envelopes per user per year mentioned for some plans (Comparative Table).
• Users express frustration at needing to purchase additional envelopes at perceived exorbitant costs (Sec 3.1 [RD-7, RD-20]).
• Some users calculated the effective cost per signature as high as $5 (Sec 3.1 [RD-20]).
• The shift from a per-envelope to a per-user pricing model drew criticism (Sec 3.1 [RD-12], TP-17).
• Some users, particularly non-profits, feel "held hostage" due to reliance on the platform and budget constraints (Sec 3.1 [RD-24]).
• Cost noted as a significant concern for law firms (Sec 3.9 [RD-8, RD-14, RD-36]).
• Small businesses often compare Docusign's pricing unfavorably to other options (Sec 3.9 [many RDs], G2-23, G2-33, G2-34, G2-37, G2-44, G2-56, TP-6, GA-21, GA-27, GA-46, GA-60, GA-79, GA-80).
• API cost perceived as high by some developers (Sec 3.10 [RD-49, RD-83], GA-99).
• Misleading sales tactics reported regarding pricing structure (e.g., envelopes vs. seats) (G2-5, TP-17, TP-38, TP-89, TP-99).
• Unexpected conversion of users to billable "seats" at high cost (€250/user/year) reported (TP-17, TP-96).
• Pricing policy lacks flexibility and tiered plans for different user roles (e.g., signers) (TP-17).
• Uniform high annual fee per user regardless of usage reported (TP-17).