Pros
- Docusign is a well-known and trusted document management system (G2-1, G2-8, G2-15).
- The tools Docusign has are great (G2-1).
- It was relatively easy to set up (G2-1, G2-21, G2-41, G2-74, G2-90).
- It is simple to use and highly user-friendly for signers (G2-2, G2-3, G2-7, G2-12, G2-15, G2-17, G2-18, G2-20, G2-24, G2-25, G2-29, G2-30, G2-31, G2-32, G2-33, G2-35, G2-36, G2-37, G2-39, G2-42, G2-44, G2-46, G2-48, G2-49, G2-51, G2-52, G2-53, G2-56, G2-57, G2-58, G2-59, G2-60, G2-62, G2-63, G2-64, G2-65, G2-66, G2-67, G2-68, G2-69, G2-72, G2-74, G2-75, G2-76, G2-77, G2-78, G2-81, G2-82, G2-83, G2-84, G2-85, G2-87, G2-88, G2-89, G2-90, G2-91, G2-92, G2-94, G2-95, G2-97, G2-98, G2-99).
- Non-registered users can sign documents easily via email link (G2-2, G2-12, G2-34, G2-46).
- Integrates with ARIBA, creating a repository once documents are signed (G2-2).
- Integration with Salesforce is easy and allows tracking within Salesforce records (G2-4, G2-64, G2-80).
- Workflow creation helps trigger signature processes and capture documents (G2-4).
- Ability to track sent signature requests and log signed parties (G2-4, G2-12, G2-20, G2-22, G2-47, G2-57, G2-60, G2-67).
- Integration with Outlook and Dropbox allows automatic storage of signed documents (G2-4).
- Ease of creating documents and placing fields (G2-6, G2-20).
- Ability to correct forms and resend without losing information (G2-6, G2-20, G2-69, G2-76).
- Great options to customize default signatures and update them (G2-7).
- Customer service received has been excellent, reliable, and fast (G2-7, G2-9, G2-25, G2-29, G2-42, G2-49, G2-59, G2-74, G2-75, G2-95, G2-98).
- Expedites document signing and minimizes waiting times (G2-7, G2-29, G2-32, G2-34, G2-35, G2-36, G2-37, G2-38, G2-44, G2-45, G2-53, G2-58, G2-61, G2-64, G2-66, G2-70, G2-71, G2-72, G2-75, G2-80, G2-81, G2-82, G2-83, G2-84, G2-85, G2-87, G2-88, G2-89, G2-90, G2-91, G2-93, G2-94, G2-95, G2-96, G2-99).
- Easy to use and implement for Admins (G2-9).
- Integration with User Details is interesting (G2-9).
- Reduces manual work (G2-9, G2-19, G2-36, G2-51, G2-75, G2-89, G2-90).
- Esignature functionality is "mindblowing" (G2-9).